Huawei on Monday announced it has adopted a new strategy to deliver the best in class customer experience across its business areas. The strategy, termed as ‘All-cloud’ would enable the Chinese technology firm demonstrate its perseverance in enabling customer success, showcase its understanding on improving the end user experience, and reflect its commitment to carrying out continuous innovation and promoting industry development.
The ‘all-cloud’ strategy was announced during the company’s Annual Global Analysts Summit held at Shenzhen, China.
“Huawei is committed to becoming an advocate, promoter, and leader of the full cloudification of products and solutions, as well as helping customers achieve business success over the next two to three years,” said Huawei’s CEO Eric Xu.
In the carrier business, Huawei will aim to deliver the ROADS experience, realize end-to-end network coordination and orchestration, and achieve full cloudification. Specifically, Huawei will seize new business opportunities by developing cloud-based Internet of Things (IoT), video services, and cloud service platforms. Huawei will also promote the cloudification of operations systems, which is important to help operators establish their advantages in agile operations. In addition, Huawei will leverage software-defined networking (SDN) and NFC to accelerate the cloudification of network infrastructure and IT infrastructure, and improve automation, flexibility, and scalability.
Eric Xu commented at the summit, “In the All IP era, we proposed our Single strategy, which effectively supported the development of operator customers. Nowadays, as we face the digital transformation of different industries, we advocate full cloudification to build efficient networks and agile competitiveness. At the Huawei Global Analyst Summit 2015, we proposed the Real-time, On-demand, All-online, DIY, and Social (ROADS) experience model to define the features of a superior user experience. This year, we have introduced the “All Cloud” strategy, which focuses on delivering a ROADS experience. A ROADS experience cannot be achieved without support from services, networks, and operations systems. Driven by end users’ needs for a better experience, Huawei proactively advocates the “All Cloud” strategy, promotes network modernization, and works to enable digital transformation across industries, thus meeting end user needs to enable customer success.”
At the core of Huawei’s “All Cloud” strategy is the full reconstruction of infrastructure networks in four respects – equipment, network, services, and operations. The strategy aims to create systematic strengths in pooled hardware resources, fully distributed software architecture, and full automation. According to the strategy, the entire network will shift to data center-centric architecture, and all network functions, services and applications will run in the cloud data center (DC). Huawei has invested heavily in cloud DC infrastructure (including computing, storage, and DC switching hardware), FusionSphere – a cloud operating system, FusionInsight – a Big Data platform, and FusionStage – distributed PaaS.
Through its unified and open architecture, Huawei will be able to meet customers’ needs for business transformation under various scenarios such as the public cloud, private cloud, industry cloud, and hybrid cloud.