Elevator and escalator company Kone has signed a multiyear agreement with IBM Watson to use the latter’s cloud-based Internet of Things (IoT) technologies and services to drive innovation in smart buildings.
Through the agreement, Kone will tap into the IBM Watson IoT Cloud Platform to connect, remotely monitor and optimize its management of millions of escalators, doors and turnstiles in buildings and cities worldwide.
“The system will analyze vast amounts of data from sensors embedded in equipment helping to identify and predict issues and minimize downtime. Instead of having to call in a service engineer, Kone will be able to predict and resolve selected technical issues remotely by running tests and making commands over the cloud,” Kone said in a statement.
”Our partnership with IBM is exciting and it is an important stepping stone to deliver the best People Flow experience,” says Henrik Ehrnrooth, President & CEO of Kone Corporation. ”We operate in a connected world and by working with IBM, new solutions like remote diagnostics and predictability means we will deliver even better services to our customers, and great experiences for the people who use our equipment.”
Kone also plans to use IoT developer ecosystem via API to build new applications to offer better, safer and smoother experience for people to move in the buildings. For instance, community-based systems could help people pre-order elevators during the busiest times of the day or speed up evacuations during emergencies.
“Efficient, people-centric cities and buildings are better for business, societies and economies. Central to this is how people move around within them and intelligent systems are poised to make their experience more convenient, intuitive and enjoyable,” said Chris O’Connor, General Manager, Offerings, IBM Watson IoT. “With IBM’s cognitive IoT technologies, Kone is embedding intelligence across its operations and driving a wave of innovation in smarter buildings.”
With real-time insight about the operation of its equipment, Kone plans to drive further innovation and develop new solutions and services to improve the flow of people in some of the world’s busiest cities and buildings.
Kone is among the world’s largest companies in elevator and escalator business. Its projects include the Leadhenhall Building in London which features the world’s largest and fastest suite of panoramic elevators; the Makkah Clock Royal Tower Hotel, in Mecca, Saudi Arabia, which is the tallest hotel, clock tower and largest indoor space in the world; and the Jeddah Tower, Saudi Arabia, which at over 1km tall, will be the world’s tallest building when completed.