Japanese tech enabler NEC has deployed various innovative technologies like internet of things (IoT), video analytics and software defined network (SDN) for SMRT Buses, a Singapore public transport service provider, to make the bus service a smart one. The new solutions were implemented at SMRT’s Woodlands temporary bus interchange.
The temporary bus interchange is using passenger information system to offer real-time bus and train departure timings, in addition to bus service traffic footages through interactive information panels.
NEC Asia Pacific has enabled SMRT Buses to offer other features like bus route, fares and estimated travelling time; map and journey planner; 3-D directory and vicinity location finder; customer feedback and virtual assistance as well as charging of mobile devices.
“SMRT Buses is constantly seeking innovative ways to better serve our commuters and communities along our bus network. We do so by working with industry partners like NEC Asia Pacific to leverage on Big Data analytics, info-comms and telematics technology to run bus services with improved safety, reliability, operational and cost efficiencies as well as great service for our commuters to have a better journey with us. The Woodlands Temporary Bus Interchange is a case in point,” said Tan Kian Heong, Vice President, SMRT Buses Ltd.
“Since 2014, NEC and SMRT have worked together to implement Singapore’s first telematics system. We are happy to continue to build on this relationship with SMRT to co-create and implement NEC’s suite of innovative technologies at the Woodlands Temporary Bus Interchange, which delivers our initiatives in showing how technology benefits customers and communities,” said Lim Kok Quee, Managing Director, NEC Asia Pacific.
NEC Asia Pacific and SMRT Buses have commenced trials on other features such as video analytics technology and face and fingerprint matching technology. These are expected to be fully implemented by end of the year. For the safety and security of commuters, video analytics technology will be utilized to analyze changing behavioral patterns of people and age/gender profiles of people. These data can also help in bus schedule planning and optimization.
To manage a highly complex and sophisticated IT system at the temporary bus interchange, software-defined networking solutions is used to flexibly manage new and existing network issues as it is able to increase the efficiency of the network leading to a more improved and sustainable social infrastructure.
NEC will also introduce its face and fingerprint matching technology to provide a seamless operation flow for better bus asset management and other smart energy features that uses NEC’s IoT technology to promote an eco-living environment.